short stay but frustrating check-in experience

The Queen Suite was clean and spacious, providing a comfortable area for my family. The front desk staff, though absent during my arrival, had previously shown friendliness during my inquiries over the phone.

The room's cozy layout and charming decorations made me feel right at home, like stepping into my grandmother's well-kept living room filled with love and warmth. Accessibility was convenient, ensuring ease for all guests.

More maintenance for cleanliness needed.

Just a great match for getting around the area in Pensacola with good value considering the price it charged. The room I had was surprisingly spacious for the price I paid. Make sure to check for any issues before settling in.

Finding the property clean with no trash in the parking lot was a positive note. While the location was convenient for my needs, the overall experience was marred by significant issues. the front desk was unreachable, leading to an unexpected night in the car, and ultimately, I had to seek out a different hotel. Self-service food options were a nice touch, but they couldn't make up for the lack of basic hospitality.

The property had some positive aspects, like the staff being dedicated to improving the experience, but it also came with its share of issues. Dirty hallways and uncomfortable rooms left much to be desired. A stay here might not be worth it in the end.

would recommend for a lightning trip

Comfortable suite, convenient location, with good amenities like pet-friendly policies and 24-hour reception for ease of access and assistance, making it a great base within 13 km of the nearest airport for exploring the city.

Nothing.

A Surprisingly Pleasant Stay!

Had a lovely night in the King Suite! The bed was incredibly comfy, and the room had a charming touch. I enjoyed breakfast at the onsite cafe, and their coffee was delightful. Pro tip, Try to get a room away from the elevators for extra peace and quiet.

The queen suite was spacious and comfortable. Staff were very helpful throughout my stay. I appreciated the convenient location near restaurants and shops. The amenities were well-maintained and clean. A pleasant experience.

The King Suite had ample space, allowing for a comfortable stay despite the challenges. The layout offered nice separation between the living area and bedroom, making it feel more like home, which is a bonus during longer visits.

Check-in was a significant hassle. The lobby was locked with no clear instructions on how to get help. I called numerous times without a response. When I finally managed to find someone after a long wait, they informed me that the room I had booked was no longer available since we were late. It’s frustrating that the communication regarding check-in hours wasn't clearer.

we loved the queen suite's spacious layout. the location was great, really close to family activities. the service was good too, especially the staff's helpfulness when we had a question. had heard from other guests they enjoyed the friendly atmosphere too.

totally recommend

During my recent stay in pensacola, i expected a comfortable experience but was thoroughly impressed by the cleanliness of the room and friendly staff at extended stay. Everything felt fresh and cute, and the location was perfect for exploring the area. This stay exceeded my expectations and made my holiday much more enjoyable.

a/c unit didn’t cool properly

I loved the friendly staff and clean room! 😊 However, the a/c unit didn’t cool properly, which was a bit disappointing. Location was great for exploring nearby attractions too!